Primo Tailoring
Primo Social Club
Primo Social Club
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Membership & Rewards Points Program
Terms of Membership
1. What This Membership Is
This is a paid monthly membership to [Community/Brand Name]. Your monthly fee covers community access and operating costs, and separately earns you Rewards Points as a thank-you for your continued membership.
Rewards Points are a loyalty benefit, not money, a deposit, a security, or an investment. Points have no cash value, cannot be purchased separately, cannot be withdrawn as cash, cannot be transferred to another person, and are not insured or guaranteed by any bank or government body. Points function similarly to loyalty or arcade-style tickets: they are earned through membership and are redeemable only for specific in-house benefits described below.
2. How Points Are Earned
3. How Points Are Redeemed
4. Consultation Sessions
5. Waitlist & Limited Drops
For limited-run items, we open a waitlist rather than guessing production quantities in advance. This protects both our inventory commitments and your ability to actually receive the item you want.
6. Cancellation
You may cancel your membership at any time. Cancellation stops future billing and future point accrual.
Any unused Rewards Points at the time of voluntary cancellation are forfeited immediately and have no cash value. It is your responsibility to redeem your point balance — including scheduling consultation sessions or placing product orders — before you cancel. Once cancelled, unused points cannot be recovered, refunded, or converted.
7. Removal From the Community
We may remove a member from the community for violating our published Community Guidelines. How your points are treated depends on the reason for removal:
7.1 Removal for Fraud, Chargebacks, or Illegal Activity
If you are removed for confirmed fraud, payment chargebacks/disputes made in bad faith, or illegal activity, your remaining points balance is forfeited immediately with no redemption window.
7.2 Removal for Any Other Reason
If you are removed for any reason other than those listed in Section 7.1 — including general conduct or community-fit issues — you will have a 30-day grace window from the date of removal to redeem your existing Rewards Points balance (including booking any available consultation session or placing product orders). After 30 days, any remaining unused balance is forfeited. No judgment call is made about the "severity" of non-fraud violations; the 30-day grace window applies automatically in all non-fraud cases.
8. Dormant / Inactive Balances
If you remain an active paying member but do not redeem points for an extended period, your balance remains intact. There is no in-membership dormancy penalty; points simply remain available until redeemed or until your membership ends per Sections 6 or 7.
9. Pricing & Program Changes
10. Plain-Language Summary
In short: $9 of your $49 covers running the community, and the rest earns you 40 points a month, just for being a member — not for what you buy. Points aren't cash and can't be cashed out, but they don't expire while you're active, and they buy real product or consultation time at today's prices. If you cancel on your own, spend your points first — once you're out, unused points are gone. If we remove you and it wasn't for fraud, you get 30 days to use what you've earned before it's gone. Your point-earning rate and deal are locked in for as long as you stay, no surprise changes.